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GMAC Reviews

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  • Cadillac repair service



    On March 17th, my 2005 Cadillac Escalade was taken to the dealership in Bend for regular mainenance/service as well as a tire rotation. At the time of the service, the vehicle was in perfect condition and had no issues or problems. It should be noted this vehicle is a second vehicle in our family and is only driven on occasion as I have a work vehicle assigned in my profession. Approximately 2-3 weeks after the service, a friend noted to me the front right tire was missing its hub cap. Also at that time, I noted the oil pressure gauge was reading zero and appeared nonoperational. I... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    kjoye's Picture   kjoye    0 Comments   Comments
  • Douglas Howell Consulting



    Ally finical, in my business experience is the most incompetent organization I ever dealt with. When a customer wants to pay an outstanding obligation and they do not have payment options set up through banks, and the answer from them is we will have it set up sometime in future AND AT YOUR EXPENSE mail it to us , GM in Red Deer Canada Kipp Scott were professional and courteous. This will not make me purchase another A GM product in the future or will recommend GM to other people. Will this end up in the electronic dustbin like most customer complaints? More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    deadwood's Picture   deadwood    0 Comments   Comments
  • GMAC Second Mortage



    I have a second mortage with GMAC. I am in the process of refinancing my first mortage from a 7 1/4% to a 3% I have been waiting on GMAC to provide Bank of America with the subornation paperwork that I was told would only take 7 days. It has been over a month and now I have lost out on my refinance and have to reapply. This is the worst I have ever encountered from a company. When I called and talked with the supervisor she told me she would call me back the next day but she never did. I called the folloing week and the next supervisor I spoke with told me that the paperwork was with the... More...
    (Real Estate, Brokers, Mortgages)
    kstephen91's Picture   kstephen91    1 Comments   Comments
  • BAD COSTUMER SERVICE



    I've had this car insurance for about 4 years now and have never had a need to to use their roadside assistance(thank God) until today when my car wouldn't start. I called customer service and the wait time was 10 minutes, so I hanged up and decided to try the Spanish option and to my surprise, they answered right away. I thought everything was going well until the lady had to put me on hold for like 10 minutes. She then came back and asked a couple question and put me on hold again and it seemed like forever. She then transferred me to someone else and that lady had to put me on... More...
    (Insurance)
    vickyn's Picture   vickyn    0 Comments   Comments
  • Mortgage Company



    I am a medically disable veteran who has lost hearing in his left ear. After coming home from the desert I found a job doing surveillance work. Long end of it the casino industry has taken a dive due to the economy. having lost my job there I moved on to oil feild work, with no experiance I started at the bottom. Which begn my problems. I have a home loan through GMAC mortgage for a little over seven years. Having never been late, always paying a little extra when i can, I have been a faith pay your debt on time person. Losing my job with the casino made a serious income deficensey. So... More...
    (Miscellaneous)
    GMAChater's Picture   GMAChater    0 Comments   Comments
  • GMAC won't correct error



    We sold a house in March, 2006. A second mortgage held by GMAC was paid off at closing. GMAC has reported us as delinquent on payments due the following May and June. We have provided documentation of the payoff including the HUD settlement sheet. GMAC refuses to correct their error. There is no way to contact a responsible person at GMAC. We are having to move and are applying for a new mortgage...not with GMAC needless to say. While GMAC has been stalling the rates have gone up. This will cost us money for decades to come. More...
    (Real Estate, Brokers, Mortgages)
    massenoj's Picture   massenoj    0 Comments   Comments
  • TRYING TO PAY MY CAR PAYMENT!



    I HAVE BEEN PAYING MY CAR PAYMENT FOR 2 YEARS NOW, NEVER HAVE HAD A PROBLEM. THAT ALL CHANGED WHEN I TRIED TO PAY IT THIS MONTH. FOR SOME REASON MY PASSWORD WAS WRONG FOR MY ONLINE ACCOUNT SO IT LOCKED ME OUT. IT THEN TOOK MY TO MY SECURITY QUESTIONS BUT GUESS WHAT?? THOSE WERE WRONG AS WELL!! THEN WHEN I CALLED I WAS ON HOLD FOR 30 MINUTES JUST SO THEY COULD TELL ME THAT I WOULD HAVE TO CALL BACK TOMORROW AND SEE IF THEY COULD UNLOCK MY ACCOUNT ONLINE AND THERE WAS NOTHING THEY COULD DO FOR ME.ALSO STAING THAT MY ZIP CODE WAS WRONG ON MY ACCOUNT SO PAYING IT OVER THE PHONE WOULD BE... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    CECELIA's Picture   CECELIA    0 Comments   Comments
  • financed



    Why is that GMAC was bailed out by the federal government with out tax money, and they will not try to help the consumer with financed thought their company. They filed chapter 11,and the government help them out. But when my wife job and i had to filed chapter 7, that has been discharged for 2yrs, they will not financed me a car, they wouldn't give a 2nd change like the govenment gave them. I make enough money and,see my chapter 7 and automatic denied me. But the government didn't do them that why. All I'm asking for is a 2nd change to rebuild my credit, i'm quite able... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    carlwdavis's Picture   carlwdavis    0 Comments   Comments
  • GMAC Lease turn in



    I HAVE BEEN SCAMED AND EXTORTED BY GMAC: I am looking for other individuals who have been subject to the fraudulent business practices of GMAC lease turn in program to join me in a class action law suit against GMAC: I to have been scamed by GMAC, I leased a Hummer back in 2006, In may 2009, I turned it in under the alloted miles and in good shape. I took it to the dealership and myself and an employee of the dealership looked the vehicle over and noticed no damage which he agreed. Mind you I have never had a late payment or missed a payment for this vehicle or any other credit card... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    ChuckWash's Picture   ChuckWash    0 Comments   Comments
  • saudi arabia GM



    1st of all i am a gmc consumer since 1982 ites my favorite car. but I have many problems with my 2006 yukon. 1st i had a very week noise in the machin and when i took it to a mechanical he told me that i have to repair it or i will loose the complete machin so i repaird it by 2000$ although i have been making all the services in the gmc workshop but they didn't discover the problem until it reached that level. laterly i have an other problem with the 4wd system, which turns on by it self and couldn't diconnect so i have a big problem specily in the long distance roads. when i... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    adnan's Picture   adnan    0 Comments   Comments
  • Worst Customer Service



    Am a Navy spouse in Guam & need a permission letter to ship my car back to the mainland. They took down the wrong fax number and I never received the letter. Consequently had to change my shipping date. They told me they were unable to send me a pdf of the letter to my email. The people I spoke to were at a call center in Manila. I asked to speak to someone in the US and they were not allowed to give out any numbers to some higher ups. With the time difference, I had to call them 6 times so far and have not even received a hard copy through the mail. The call centers are useless. And... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    fernandmj's Picture   fernandmj    0 Comments   Comments
  • GMAC Customer Service Full of Errors



    I had my last car financed through GMAC. This car was written off in June 2009. My insurance paid out majority of the value but left $517 owing to GMAC. I have been liaising with a customer service consultant at GMAC to organise for my gap insurance to cover this. Last week, the amount of $319.00 was taken by GMAC out of my bank account without my knowledge and without my consent. I called customer service and after 20 minutes on hold spoke with someone who told me she couldn't help me. She transfered me to someone who could. I got this persons voice mail and left a message saying it... More...
    (Credit Cards, Finance, Banks)
    kchar01's Picture   kchar01    0 Comments   Comments
  • chevy cavalier



    I lost the first one i Wrote, so I'll be a bit more brief, I bought this 2004 chevy cavalier and just a few erks that I presently live with driving this car. Finally after 5 years paid this car off. I bought this car with 24,800 miles and today have 94,500. Not bad after five years. I'll start with the exterior. On the driver's side the door is horribly rusting out, the window has streaks that are in between the glass ((always there), the frame itself is cracked and I have not been able to use the trunk for the past 2 years as it will not close! These are just a few... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    jfredrick's Picture   jfredrick    0 Comments   Comments
  • unfair



    i wrote a letter on my service i recently took my truck in for i was sold a wax package that i was told if any rock chips were to rust they would be fixed and when i brought to gmc attention nothing is bening done about it , so i was sold this package on false words. i think i should be given this money back as it is not true. i was also sold a package for oil sprays and when i took it to a garage and put it on a lift, it was done very poorly spots missed all over had to pay some one else to do it right so my truck doesnt rust. i even took the manger of midnorth motor in sudbury ontario... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    brgrbill's Picture   brgrbill    0 Comments   Comments
  • laid off for 7 months



    I work for a GMAC dealership and I lease a 07 G6 Well in March of 09 I was laid off well thing have gotten tight so I did not make 2 payment byt spoke to GMAC Rep in the philippines NICE I buy and American made car and spoke to someone who can not speak American. so I get a number and talk to Jarom who does not note file then I get a letter and talk to Walter and then Frank calls I have ask GMAC to help me and all they would like to do is REPO my car well I told them would it not be better to help then get another car back you can not sell. Well the way it looks after 32 yrs of gm... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    joannat123's Picture   joannat123    2 Comments   Comments
  • CAR CREDIT AGREEMENT- AN ABSOLUTE DISASTER



    COMPLAINT- After calling and getting through finally I was told that the last payment of certain amount will be taken on 11-08-09 by Direct Debit. This was all done. We were waiting for final statement, instead received a statementfor the last year only asking a staement closing balance. Nobody mentioned this before and why GMAC cant take this payment by DD is very puzzling. Any way after waisting and waiting for 1hr and 40 minutes in total we made the payment and even then the adviser over the phone kept saying "you have to get clearance". All I asked was a letter saying that we... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    london's Picture   london    0 Comments   Comments
  • GMAC lost keys complaint



    I turned in my leased Trailblazer over to a Ford dealership and well after GMC picked up the blazer, they sent me a letter staing a set of keys were missing and I owed them 125 dollars. I know I turned in two sets and the ford dealership confirmed this. After a year and I thought this was over, they again wrote and said I owed them money. Ford asked for a list of items when vehicle was picked up to show the keys weren't there. GMC refused. Now they turned me over to a collection agency. I called and spoke with a person that did not care. She only wanted the money. I bought GM cars for... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    jerseygent's Picture   jerseygent    0 Comments   Comments
  • GMAC customer service



    For over 50 years my father was a GM car dealer (Cadillac). He was a staunch advocate of 'American-made cars' and was loyal to GM until his death a few years ago. No one in our family has ever purchased any vehicle that was not made by GM. My husband and I have a leased vehicle, the lease is up this month. We contacted the dealer two months ago about 'turning' the vehicle in. Dealer at the time was worried about the TAXPAYER buy-out and told us he would look for a vehicle for us, not to worry and that Cadillac had a 'Pull-Ahead' deal and we would not have to... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Dismayed's Picture   Dismayed    1 Comments   Comments
  • GMAC customer service credit report error



    An erroneous report from GMAC has been affecting my credit score for years. I lease a Cadillac every three yrs. In 5/2000 I leased a car. My dealership asked for me to turn my car in early, in 3/2003, which I did and leased another car. Somehow, the communication broke down between Cadillac and GMAC and the 5/00 lease was not posted as paid until 2/04 and meanwhile this accounting error was showing on my credit report as an "adverse" account. I do not recall receiving much information at the time, but did call them twice to resolve the issue. Meanwhile, my postoffice had... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Dorothy's Picture   Dorothy    0 Comments   Comments
  • How do you spell c-o-m-p-a-s-s-i-o-n?



    My name is Chasity Strawder. I am a leasee of a 2007 Pontiac G6. My husband, Terrence, is a co-leasee. We actually started out with 2 G6's, but one repossessed in June '07 following a job loss in our household. Since around May of 2007, times have been really rough because of the job loss-our car was repossessed, we were homeless, hungry, etc. During this difficult time, GMAC has been the hardest creditor to deal with. I mean when we have done everything in our power to make payments when we can, it still isn't good enough. Matter of fact, today, (12/19/08,)I contacted our... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    chasity10's Picture   chasity10    2 Comments   Comments
  • lack of customer service



    To whom it may concern, I have purchased 2 brand new trucks. One in Oct. 2002, I bought a 2003 Silverado and the next year I purchased a 2004 Silverado Duramax. I received our monthly statement to be paid in September for the 2004. The remaining balance for this truck was only $785.33. Our monthly was $750. We sent in the payment for the full amount of $785 to pay off the truck. They received this payment and posted it on 9/29, it was due on 9/30. I then received another bill for $33.11. I called customer service to find out why they were charging me for a late charge that was there... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    RHODONA's Picture   RHODONA    0 Comments   Comments
  • ?



    I leased a car from GMAC for 3 years, & turned it in 7/14/08, with fewer miles than I was allowed. The car was immaculate, floor mats were removed just prior to turning it in, full gas tank, new oil and inspection/license stickers and front tires only 8 months old. Over 3 months later, I have received a bill in excess of $1,775 for "damages" to the car, including a "damaged odometer and vin sticker", scrapes and dents and "excessive wear on the front tires". The inspection report was from Big H Auto Auction, whom I have no knowledge of. In this economy, I... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    onebzzyb's Picture   onebzzyb    0 Comments   Comments


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