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GMAC Complaint - GMAC customer service credit report error - Cadillac lease
GMAC Complaint

GMAC Complaint

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GMAC customer service credit report error - Cadillac lease


An erroneous report from GMAC has been affecting my credit score for years. I lease a Cadillac every three yrs. In 5/2000 I leased a car. My dealership asked for me to turn my car in early, in 3/2003, which I did and leased another car. Somehow, the communication broke down between Cadillac and GMAC and the 5/00 lease was not posted as paid until 2/04 and meanwhile this accounting error was showing on my credit report as an "adverse" account.

I do not recall receiving much information at the time, but did call them twice to resolve the issue. Meanwhile, my postoffice had changed which may have added to the problem. In trying to resolve it again today and attempting to remove it from my credit report, I spoke with a Jeff at GMAC who had no time to listen, told me there was nothing he could do for me, that it was my fault and cut me off when I tried to speak.

I am angry,frustrated and told myself that I would never deal with GMAC again. However, I am still stuck with an adverse credit report, which is increasing my rates on everything else. I don't know what else I can do. HELP! Dorothy


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