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GMAC Support Ticket - Very Unhappy (New) Customer

GMAC Support Ticket

Very Unhappy (New) Customer - Auto Loan

Created By: sheliaej's Picture sheliaej Last Reply: sheliaej's Picture sheliaej
Priority Level: [Emergency] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: Auto Loan

VIN#1G2ZH528X54165994
Pontiac G6 (2005)
The car came w/a key pad that no longer works and the 1 key given does not unlock the door nor trunk. I'm unable to lock my doors. The driver side window is getting stuck. I was told that it was a cylinder in the window. This is the 3rd set of issues I had with this car and I just purchased the car the 1st week of Nov. I'm total unsatisfied with all of the issues. I have file a formal complaint with the attorney general. I'm awaiting their response. I will forward you the case number once I receive it. As of now I feel very unsafe riding around in a car that I can't lock the doors. I only received 1 key. It does not fit the car door nor trunk. I asked for the other key that should have come with the car. I was told there was only one. This key does not fit the door nor trunk. So there has to be another key.


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